The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Director in Customer & Operations for our Management Consulting practice.

Responsibilities:

• Lead key business development activities related to strategy improvement and purchase-to-pay (P2P) services procurement, category management, and contract management, including targeting key C- level clients, proposing KPMG’s services and closing opportunities in the HCLS industry
• Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging KPMG’s P2P/Procurement approaches/frameworks and help to ensure timely execution of project deliverables
• Execute process transformation, measurable improved operational performance and organizational restructuring
• Establish client value propositions that tie financial metrics and Chief Financial Officer focus areas directly to operations business improvement
• Participate in continual development and publication of thought leadership and service offerings
• Assist Partners with practice administration including: resource allocation, career development of staff, and other people management decisions

Qualifications:

• Eight years of external management consulting experience in purchase-to-pay (P2P) services procurement, category management, and contract management processes in the HCLS industry
• Bachelor’s degree in finance, engineering, operations analysis or a related field from an accredited college/university; MBA preferred
• Experience in project management and oversight, including supervising staff level engagement teams in the field and providing input into engagement decisions, contract management and operational restructuring
• Demonstrated experience developing relationships with senior clients in a professional services environment
• Excellent foundational consulting skills including: strong analytical, written and verbal communication skills, impactful client presence, compelling facilitation and presentation skills
• Travel may be up to 80-100%

KPMG offers a comprehensive compensation and benefits package. KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.