The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Director in Customer & Operations for our Management Consulting practice.

Responsibilities:

• Lead key business development, project delivery and practice development activities in Sales Effectiveness and Transformation
• Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging our approaches in Sales Effectiveness and Transformation
• Participate in continual development and publication of thought leadership and service offerings
• Assist Partners with practice administration including resource allocation, career development of staff, and other people management decisions

Qualifications:

• Eight years of management consulting experience (including Big Four experience) related to sales force effectiveness, sales process improvement, change management, global sales revenue enhancement , and the SFDC (SalesForceDotCom) platform, within diverse industries
• Bachelor’s degree in a related field from an accredited college/university; MBA preferred
• C-Level experience with large transformations that involve front office technology, specifically Territory Assignment, Sales Performance Management (SPM) and Sales Force Automation (SFA), including the necessary experience with SFDC platform
• Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights
• Demonstrated ability to analyze and diagnose the strategy, people, process and technology root causes for client sales performance issues
• Travel may be up to 80-100%
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG offers a comprehensive compensation and benefits package. KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.